2024/2025 PROGRAM OVERVIEW

 The voucher is released AFTER the guest's stay

• Guest must book directly with you via your site or phone.  They cannot book through a third party such as booking.com
  
  
• The Guest must book a minimum stay of three consecutive nights at the participating property.
  
  
• The total value of the Guest’s reservation must exceed $400.00.
  
  
• At least one night of the reservation must be made between August 1, 2024, and June 30, 2025 (“Stay Dates”), excluding blackout dates from December 19, 2024, to January 5, 2025, January 23-26, 2025, and February 14-17, 2025.
  
  
• After receiving their reservation number, the guest will go to parkcityskibreak.com select your property, and complete the steps to secure their Delta Voucher.
  
  
• After completing and submitting the form on the promotion website, guests will receive an automated email response.
  
  
• At this point, the lodging property will need to confirm the reservation is valid and meets the promotion guidelines:
  
  
• The system will email the lodging property reservation agent(s) for confirmation. In addition, lodging properties will be given access to the promotion website backend, where they can check reservations and approve/deny vouchers.
  
  
• Once the lodging property approves the reservation, the voucher will be earmarked as confirmed and removed from the voucher inventory.
  
  
• If the reservation is declined, the lodging property will have the ability to select from a pull-down for the reason why (reservation is outside promotion dates, etc.).  You can also type a message explaining why the reservation is being declined. Please note that the guest will see exactly what you type.
  
  
• The guest will immediately receive an email stating that the request was declined and explaining why/providing comments from the property.

• On the departure date of the confirmed reservation, the lodging property will receive a final confirmation email asking if a guest fulfilled the stay.  If yes, the guest will immediately be emailed the Delta voucher code.  If not, the voucher will be reallocated back into the system.

Please Note: Once a voucher has been released, it is impossible to return it.  We cannot deactivate a voucher code.  The property will be required to reimburse any reservation accidentally approved/released by a property.

HELPFUL HINTS:

• While assigning a one-point person to manage reservations related to this promotion is helpful, we encourage you to ensure that reservations are approved daily. To ensure this can happen, having a few reservation agents trained on the system provides no delay for the guest.
  
  
• It is essential to track reservations related to this promotion. If a guest cancels their reservation, please log into the backend and release the voucher into the system to reallocate it.

Delta Fly Free Website

Website: https://www.parkcityskibreak.com

If you have forgotten or need your login credentials to access the backend of the promotion website, please contact Ginger Wicks at info@pcala.org

Questions / More Information

If you have questions or need more information on how you can participate in this promotion, please contact Ginger Wicks at info@pcala.org

2023/2024 Participation Agreement*

*Must be a current member of the Park City Area Lodging Association.